Your data, protected with care.

At JCD Research, your privacy and data security are priorities.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our peptide testing services.

By using the site, you agree to this policy. If you do not agree, please discontinue use.

A. Account and order information

When you register or place a testing order, we may collect:

• Full name and organization
• Email address and phone number
• Billing and shipping addresses
• Order history, sample metadata, and COA delivery preferences

B. Technical information

We automatically collect non-identifiable data to improve the site, such as:

• IP address, browser type, and device data
• Referring URLs and pages visited
• Session and performance analytics

C. Cookies and tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and measure site performance. You may disable cookies in your browser, but some features may not function correctly.

We use collected data to:

• Process testing orders and deliver analytical results
• Communicate order status, COA availability, and support responses
• Maintain your researcher account and autofill repeat submissions
• Improve the platform and prevent fraudulent activity
• Comply with applicable legal and regulatory requirements

JCD Research does not sell or rent your personal information to third parties.

We may share limited information with:

• Service providers that support payments, email delivery, shipping labels, and analytics
• Laboratory operations partners required to process your submission
• Regulatory or legal authorities when required by law or to protect our rights

All partners are required to maintain appropriate confidentiality and security standards.

Payment transactions are handled by PCI-compliant payment processors. JCD Research does not store full payment card or bank account details on our servers.

We retain customer information only as long as necessary to:

• Complete testing services and deliver results
• Meet accounting, quality, and legal requirements
• Resolve disputes or enforce our Terms of Service

After that period, data is securely deleted or anonymized where appropriate.

You may request to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Receive a copy of stored account information

Submit requests to admin@jcdresearch.com. We typically respond within 10 business days.

We send transactional messages related to orders, sample intake, and COA release. With your consent, we may also send testing updates or catalog announcements.

You can unsubscribe from marketing email at any time using the link in each message.

We use industry-standard safeguards including encrypted transmission, access controls, and secure infrastructure. No online system is entirely risk-free, and we cannot guarantee absolute security.

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use after changes indicates acceptance.